DONATIONS TERMS AND CONDITIONS

Pelo Foundation is Non-profit Company that raises funds for children with Congenital Heart Disease to receive surgery and treatment so that they have a chance to make it to adulthood.

Cancellations and Refunds

You may cancel your donation by sending an email to donation@pelofoundation.org . Please note that cancellations may take up to one month before it comes into effect. You will not be entitled to any refunds of amounts donated whilst the mandate is in force.

Donor Privacy Policy

Pelo Foundation shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Payment Options Accepted

Payment may be made via Visa, MasterCard or by bank transfer into the Pelo Foundation bank account, the details of which will be provided on request

Credit Card Acquiring and Security

Credit card transactions will be acquired for Pelo Foundation via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer Details Separate from Card Details

Customer details will be stored by Pelo Foundation separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

Pelo Foundation takes responsibility for all aspects relating to once of or recurring transactions, customer service and support, dispute resolution and delivery of goods

Country of Domicile

This website is governed by the laws of South Africa and Pelo Foundation chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Pelo Foundation may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Pelo Foundation NPC  based in South Africa trading as Pelo Foundation NPC and with registration number 2021/671666/08

Pelo Foundation Contact dDetails

Support : nobuhle@pelofoundation.org Support: Tel: +27(0) 87 106 8822